QUALITY. Quality is an expression of our goal to offer
reliable products and services. In all aspects of our operations, from
product development and production, to delivery and customer support,
the focus shall be on customers' needs and expectations.
With a
customer focus based on everyone's commitment and participation,
combined with a process culture, our aim is to be number one in
customer satisfaction. This is based on a culture in which all employees are
responsive and aware of what must be accomplished to be the best
business partner.
SAFETY.Safety has been our guiding
star since 1927. As our founders stated, "Safety is, and must be, the
basic principle in all design work".
Swedish-born Volvo has long
been a forerunner in safety research, and its vehicles have the crash
test scores to prove it.
For another consecutive year, every model in the new Volvo line-up has earned the IIHS Top Safety Pick Plus designation.
Volvo is synonymous with automotive safety, and as such, has created
the Volvo Vision 2020 program, committed to developing vehicles that ensure no critical or fatal injuries in a Volvo vehicle by the year 2020.
ENVIRONMENTAL RESPONSIBILITY.Smoothly
functioning transportation is one of the cornerstones of modern
society. Environmental care is a Volvo core value. Already in the
corporate mission statement, we state that "we use our expertise to
create transport-related hard and soft products of superior quality,
safety and environmental care".