The Volvo Heritage: Truly Global. Proudly Scandinavian.


Volvos are always evolving and becoming ever more advanced, but the focus is always to make driving as easy and enjoyable as possible. Yes, it's complicated to make things this easy and confidence is required to remove, rather than to add. But it's worth it. Life's complicated enough.
QUALITY.
Quality is an expression of our goal to offer reliable products and services. In all aspects of our operations, from product development and production, to delivery and customer support, the focus shall be on customers' needs and expectations.

With a customer focus based on everyone's commitment and participation, combined with a process culture, our aim is to be number one in customer satisfaction. This is based on a culture in which all employees are responsive and aware of what must be accomplished to be the best business partner.

SAFETY.
Safety has been our guiding star since 1927. As our founders stated, "Safety is, and must be, the basic principle in all design work".

Swedish-born Volvo has long been a forerunner in safety research, and its vehicles have the crash test scores to prove it. For another consecutive year, every model in the new Volvo line-up has earned the IIHS Top Safety Pick Plus designation.

Volvo is synonymous with automotive safety, and as such, has created the Volvo Vision 2020 program, committed to developing vehicles that ensure no critical or fatal injuries in a Volvo vehicle by the year 2020.

ENVIRONMENTAL RESPONSIBILITY.
Smoothly functioning transportation is one of the cornerstones of modern society. Environmental care is a Volvo core value. Already in the corporate mission statement, we state that "we use our expertise to create transport-related hard and soft products of superior quality, safety and environmental care".



What Sets Mitchell Volvo Cars Apart?


A Long History of Providing Total Satisfaction.

  • Mitchell Volvo Cars celebrates over fifty years of dedication to our community of drivers.
  • Over 90% of our customers have recommended a family member, friend or co-worker.
  • We are a proud part of the Mitchell Auto Group, locally owned and family operated for four generations since 1922.
  • Mitchell Volvo is one of the most favorably reviewed Volvo dealers in the state, both in manufacturer customer satisfaction surveys, and independent reviews.
  • We are closely linked to our town and our community, donating each month to local charitable organizations, coordinating seasonal toy drives, and participating in car shows and events to benefit local businesses and non-profits.

Proven Sales Excellence.

  • Our sales staff provides over eighty years of combined professional expertise.
  • We offer: Market Based Pricing.  We use a real-time software system to measure the market.  This allows us to compare all other similar vehicles currently being offered for sale or recently sold.  We then take that information and price our vehicles below market value so our clients are able to get the best price without having to worry about negotiation.  We are so confident in our pricing that we back that up with a Best Price Guarantee
  • We also offer: Lifetime Concierge Service - Complimentary Vehicle Pick up and Drop off
  • We are the Only New England Volvo Dealer with an Exclusive Certified By Volvo Vehicle Showroom
  • We offer financing from over a dozen banks and can provide "instant approval."
  • Through our Mitchell Market Assurance program, all of our pre-owned vehicles are priced utilizing software that provides a "live market view" of similar vehicles. This is part of our "no hassle pricing" policy, making it easier for you to select a vehicle and ensure the best possible value for your investment.
  • We carry a complete selection of 'Mitchell Value Buy' vehicles, which offer a less expensive alternative.
  • Buy with confidence! We provide a complimentary CarFax vehicle history report with every vehicle -- no exceptions.

Established Service and Parts Expertise.

  • Our department managers and advisors share over 100 years of combined automotive experience.
  • The staff of Volvo factory-trained and A.S.E. Certified technicians, combined with our state-of-the-art auto repair tools and technology, ensures your vehicle is repaired and maintained correctly, efficiently and quickly.
  • Our service facilities include an extensive customer lounge with refreshments and free WiFi connectivity.
  • We provide complimentary transportation with every service, and offer complimentary Volvo loaners with overnight repairs.

As part of our promise to you and all of our valued customers, we are devoted to being there for each driver from the start of the shopping process, beyond the point of sale, and through the entire life of the car.

We commit ourselves to being "Your Road to Total Satisfaction".